VW Pet Shop Pro

Tagged: Cannot Access Theme, Cannot Install, KNOW MORE

This topic has 17 replies, 6 voices, and was last updated 2 years, 10 months ago by developer vwtheme.

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June 8, 2018 at 8:08 pm #5511

developer vwtheme
Participant

June 8, 2018 at 8:08 pm #5410

chelle.brockman
Participant

Why does my account show this:

Order #5409 was placed on June 8, 2018 and is currently Cancelled. I am unable to access the Theme I purchased, my CC was billed $40.00, but this shows canceled??

June 9, 2018 at 3:43 am #5414

developer vwtheme
Participant

Checking your order.

June 10, 2018 at 10:14 pm #5421

chelle.brockman
Participant

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

June 11, 2018 at 3:45 am #5422

developer vwtheme
Participant

Hi,

Maybe you are trying to upload the wrong zip.

Please go through the following steps to make sure you have done with this or not.

You got the premium theme download links on your order confirmation mail which contains the following zip files:

1. VW Pet Shop Pro
2. Gallery Images
3. VW Pet Shop Pro posttype
4. Banner Images

If you haven’t got the zip file of the theme, please send us your order number, we will give you the login credential of your account on our website.

VW Pet Shop Pro is a premium version theme. The “Banner Images” and “Gallery Images” is a theme required plugins.

You need to upload the themes separately. First, upload VW Pet Shop Pro zip via Appearance -> Themes and activate. The “Banner Images” and “Gallery Images” would be uploaded via Plugins -> Add new. These both of plugins will be uploaded separately one by one.

If you have successfully completed theme installation, then follow the below steps to get the demo content on your homepage.

1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.
Label it “home” or anything as you wish. Then select template “home-page” from template drop-down.
https://vwthemes.com/docs/vw-pet-shop-pro/images/home-page-template.png

2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page
https://vwthemes.com/docs/vw-pet-shop-pro/images/set-front-page.png

This will show all the demo content on your front page. Now you can customize each section through the Appearance >> Customize >> Theme Settings.

Make sure it is a blog theme, so you need to create a post, categories, tags and a category should have a published post. So that it will appear on your site.

If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL. We have a free theme installation support.

Thanks

June 23, 2018 at 7:40 pm #5558

mizgrizmedia
Participant

On the slider, there is a KNOW MORE button. Do I have to create a page that will link there? (Sorry very rank newbie) Will that page then show in menu? (I don’t want it to)

June 23, 2018 at 8:48 pm #5560

mizgrizmedia
Participant

How do I find a short code and how do I add them to actually get forms and galleries to work?

June 25, 2018 at 7:10 am #5574

developer vwtheme
Participant

Hi Mizgriz,
As per your query, yes if you want to add any page link to the button you can add.
No, you will not get menu automatically added on the homepage you have to add it.
If you need any other help please let us know.
Thanks

June 25, 2018 at 7:20 am #5575

developer vwtheme
Participant

Hi Mizgriz,
As per your query, to add forms you have to download the contact form Plugin.
Contact Form Link: https://wordpress.org/plugins/contact-form-7/
And to add a gallery we are giving you some easy steps.
Go to Dashboard >> Appearance >> Customize >> Theme Settings >> Pet Gallery >> In Last you will see option to add the shortcode >> Just add shortcode >> Publish.
Shortcode: [vw-galleryshow vw_gallery=”80″ numberofitem=”8″]
If you need any other help please let us know.
Thanks

August 12, 2018 at 3:32 am #6306

admin8
Participant

I would like to disable the cart and product collection sections. How do I do this?

August 13, 2018 at 10:39 am #6318

developer vwtheme
Participant

Hi,

As per your query, could you please share your site URL.

So we can review and give you some solution.

Thanks

August 19, 2019 at 9:18 pm #20499
John Hotham
Participant
Hi VW Support.

As with chelle.brockmans post (July 10, 2018), and in line with your July 11, 2018 reply … I’ve downloaded the pro zip file and gone through the neccessay steps to install/update the free version. I get the message style.css sheet is missing! when I assume all I may need to do in this instance is upload and over write the old files, I find sections of tags missing, but not before I find my site had crashed in glorious style. Through recovery mode, I’ve sorted and restored back to my original status.

I need assistance please 🙂

Kind Regards, John
- This reply was modified 4 years, 8 months ago by John Hotham. Reason: Typo
August 19, 2019 at 9:38 pm #20504

John Hotham
Participant

… additional observational query! right or wrong, I’m not sure… just looking through the zip file. Looking at how you’ve re/named your files, I’ve found a [vw-style.css] in the assets/css folder; is this supposed to be there?

Kind Regards
John

August 20, 2019 at 10:29 am #20550

developer vwtheme
Participant

Hi,

Kindly please refer this: https://www.youtube.com/watch?v=DbWa4P7uwBQ&feature=youtu.be

Many Thanks!

August 20, 2019 at 11:15 am #20559

John Hotham
Participant

Thank you support…

Tell me, why is this not on the forefront of any installation of your themes! As a side note, and putting a side your obvious business arrangements, between you, you’ve made a simple process needlessly complicated, now I have to rebuild my site.

Many thanks, John
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