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They blocked my email address tired of fixing erratic themes

Home Forums VW Theme They blocked my email address tired of fixing erratic themes

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    Posts
  • #47608
    NeoWeb
    Participant

    Guys,

    You are a company making money and selling some of your themes that are still untested. I bought the bundle, of course if I encounter issue during installation I’ll check if I can do a work around. But most of the time, I really needed to get support. This is where you are pissed of us asking for support. Had your themes work well, no support will be needed. Now, you blocked my 2 email addresses? Gmail doesn’t lie, it gave me proof my email was block from your end. When I tried to send a message through your contact form, apparently my email address was also blocked.

    You even changed the admin password for my other site. This is very risky!!!

    And before this happened I lost 2 clients due to days of waiting for you to fix the website. Take all criticisms positively and move-on, don’t ever retaliate to your customer.

    Now, I no longer trust VWTHEMES and I’m already looking for a more trustworthy and reliable themes.

    #VERY DISAPPOINTED CUSTOMER

    #47614
    developer vwtheme
    Participant

    Hi,

    Sorry for the inconvenience caused to you.

    We haven’t blocked your email, we are experiencing some issues in our support id and our team is working to resolve that, in the meantime we have send you an email from other email id, please reply to it if you are having any queries.

    Many Thanks

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