Problem with the slider

This topic has 8 replies, 2 voices, and was last updated 5 years, 1 month ago by developer vwtheme.

Viewing 9 posts - 1 through 9 (of 9 total)

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February 24, 2019 at 7:50 am #10542

rafal.pilarski
Participant

Hi,

I bought a few weeks ago a VW Theme Bundle from you. I noticed that there is a general problem with the slider. It works fine until you place the mouse cursor on it (on banner). When it’s done, the slider stops working. I checked it on my test page, but it does’t work on your website demo either. I checked on Win7, Win10 and on Mozilla and Edge browsers. This problem occurs all time.
You can check it out this problem on your webside on DEMO (Lawyer, Restaurant, Corporate e.t.c. Themes). For example:
https://www.vwthemes.net/vw-lawyer-attorney-pro/
Additionally, when the mouse cursor is in the banner, the text “#slidecaption1” next to the cursor is visible. It does’t look good.

Can you check this problem?

Regards
Rafal

February 24, 2019 at 7:59 am #10543

rafal.pilarski
Participant

Link in upper post doesn’t work. This one should:
https://www.vwthemes.net/vw-lawyer-attorney-pro/

February 25, 2019 at 4:22 am #10560

developer vwtheme
Participant

Hi,

Thank You for choosing us!

We can remove the #slidecaption1 if you want.

Could you please elaborate about the slider issue. So that we can provide you the solution.

We have checked our website and its working normal.

Thank You

February 25, 2019 at 2:00 pm #10591

rafal.pilarski
Participant

Hi,
Thanks for response.
Text (label) “#slidecaption1” appears when the mouse cursor is on front page banner image no. 1. On banner image no. 2 text “#slidecaption2” appears e.t.c. The label appears next to the mouse cursor.
Yes, I would like to hide/remove this label.

And the problem with the slider appers when the mouse cursor is on front page banner area. In that case the slider stops working (subsequent images do not move). If the mouse cursor is moved outside the banner area, the slider starts working (subsequent images are transferred every few seconds – as it should be). I see the same problem on your website, for example https://www.vwthemes.net/vw-lawyer-attorney-pro/

Regards
Rafal

February 26, 2019 at 9:44 am #10611

developer vwtheme
Participant

Hi,

You need to remove the captions from the code files.

If you want we can do it for you, make a user for us assign administrator role and send us the username and password along with the URL at [email protected].

The points you have mentioned are not the faults but the style we follow in all our theme.

Thank you

March 5, 2019 at 9:23 am #10812
rafal.pilarski
Participant
Hi,

If you can, write me please how to remove the captions from the code files. I bought a VW Theme Bundle from you and I’d like to make this change in all used themes.

Thank you
- This reply was modified 5 years, 1 month ago by rafal.pilarski.
March 5, 2019 at 12:04 pm #10830

developer vwtheme
Participant

Hi,

Thank You for your reply!

You need to edit the slider.php file and remove the text written inside the alt=””

Save the files.

The path for the file: THEME FOLDER >> template-parts >> home >> slider.php

If you need any other file please let us know.

Note: The changes in the file may crash your website please do it carefully.

Thank you

March 8, 2019 at 1:48 pm #10954
rafal.pilarski
Participant
Hi,

Thanks for response.

Removal the text written inside the alt=”” did not help, but when I removed the text written inside the title=”” the problem with unwanted label has been solved.

But still remaine problem with inactive slider when the mouse cursor is on front page banner area. If you would help me solve it, I would be grateful.

Thanks
Rafal
- This reply was modified 5 years, 1 month ago by rafal.pilarski.
March 9, 2019 at 9:32 am #10986

developer vwtheme
Participant

Hi,

We can solve your query for that we need your credentials.

Please make a user for us assign administrator role and send us the username and password along with the site URL. at [email protected]

So that we can solve your query

Please mention this link in the mail https://www.vwthemes.com/topic/problem-with-the-slider/

Thank you
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