key not working

Tagged: not activating purchased theme

This topic has 3 replies, 2 voices, and was last updated 4 weeks, 1 day ago by developer vwtheme.

Viewing 4 posts - 1 through 4 (of 4 total)

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April 28, 2023 at 4:34 pm #92218

Sergii Pud
Participant

Hi !
I have purchased a theme Designer Portfolio WordPress Theme. I have downloaded and installed it and when I try to activate it with the code provided in the order I get an error message that this is not the appropriate key for this theme (see bottom right of the attached image)

April 29, 2023 at 10:33 am #92227

developer vwtheme
Participant

Hi,

Please check there is no screenshot present, please send your screenshot and query to our support mail – [email protected]

Thank You

April 29, 2023 at 6:17 pm #92231

Sergii Pud
Participant

Thanks!, I have already sent it to this email, but no response.

May 1, 2023 at 9:52 am #92259

developer vwtheme
Participant

Ok we will check.
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