September 25, 2018 at 10:50 am #6976
Having an issue where the contact phone number is not appearing in the header on mobile devices. The phone icon is there….just no number….and if you click the space where the number would be it does trigger the option to call.
I’m using the Startup Theme.September 25, 2018 at 1:58 pm #6983
Thank you for choosing us!
Kindly provide us with the site URL so that we could recognize the exact issue.
Thank You.September 25, 2018 at 4:25 pm #6989September 26, 2018 at 12:23 pm #7010September 26, 2018 at 1:33 pm #7020
I do see the number on mobile using chrome but not safari. Also, there should be 4 checkmarks not two….one next to each line. Only the top two are showing. Thank you!September 28, 2018 at 10:05 am #7067
Hello, I’m still having the following issues:
1. Phone number not showing in header on mobile version of safari
2. Icons not showing in the About section – i have 4 uploaded only two showing
3. Video section not playing
Thank you!September 29, 2018 at 6:22 am #7078
For the mobile number on safari, we are checking the issue.
For Now, check the answers of other questions
The checkmark is not coming because you have added images for the first two not for the other one. So go to the setting of that section. Add the images to the other one also. But first, you need to remove the class you have added on to the Icon class field.
The video is not appearing because the embed URL you have added is wrong.
This is the iframe code for example.
<iframe width="1000" height="400" src="https://www.youtube.com/embed/aVS4W7GZSq0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>
So you will need to copy the URL that is added in the src attribute. From the above example, it is https://www.youtube.com/embed/aVS4W7GZSq0
Check your iframe code and add the proper URL it will work.
ThanksDecember 10, 2018 at 10:02 pm #8568
Hello, have you figured out a fix for the phone number not showing on safari mobile browser?
Thank youDecember 15, 2018 at 7:11 am #8640
We have figured out a fix for this, just try this, if it works for you.
Go to Dashboard -> Appearance -> Customize -> Additional CSS -> Paste below CSS there -> Publish.
Let us know if you get stuck anywhere.
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