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Contact Phone Number not Showing in Mobile Header

Home › Forums › VW Theme › VW STARTUP PRO THEME › Contact Phone Number not Showing in Mobile Header

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 25, 2018 at 10:50 am #6976
    joe
    Participant

    Having an issue where the contact phone number is not appearing in the header on mobile devices. The phone icon is there….just no number….and if you click the space where the number would be it does trigger the option to call.

    I’m using the Startup Theme.

    September 25, 2018 at 1:58 pm #6983
    developer vwtheme
    Participant

    Hi,

    Thank you for choosing us!

    Kindly provide us with the site URL so that we could recognize the exact issue.

    Thank You.

    September 25, 2018 at 4:25 pm #6989
    joe
    Participant

    http://dev.impactsolarnj.com

    Also, you’ll notice two check mark icons are not showing in the “about” section

    Thank you!

    • This reply was modified 4 years, 12 months ago by joe.
    September 26, 2018 at 12:23 pm #7010
    developer vwtheme
    Participant

    Hi Joe,

    The Contact number and the check mark are visible in the mobile view.

    Refer the Screenshot:

    https://ibb.co/bUq2XU
    https://ibb.co/gJzhz9

    If you any other help please hit a reply.

    Thank you.

    September 26, 2018 at 1:33 pm #7020
    joe
    Participant

    I do see the number on mobile using chrome but not safari. Also, there should be 4 checkmarks not two….one next to each line. Only the top two are showing. Thank you!

    September 28, 2018 at 10:05 am #7067
    joe
    Participant

    Hello, I’m still having the following issues:
    1. Phone number not showing in header on mobile version of safari
    2. Icons not showing in the About section – i have 4 uploaded only two showing
    3. Video section not playing

    Thank you!

    September 29, 2018 at 6:22 am #7078
    developer vwtheme
    Participant

    Hi,

    For the mobile number on safari, we are checking the issue.

    For Now, check the answers of other questions

    The checkmark is not coming because you have added images for the first two not for the other one. So go to the setting of that section. Add the images to the other one also. But first, you need to remove the class you have added on to the Icon class field.

    The video is not appearing because the embed URL you have added is wrong.

    This is the iframe code for example.

    <iframe width="1000" height="400" src="https://www.youtube.com/embed/aVS4W7GZSq0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>

    So you will need to copy the URL that is added in the src attribute. From the above example, it is https://www.youtube.com/embed/aVS4W7GZSq0

    Check your iframe code and add the proper URL it will work.

    Thanks

    December 10, 2018 at 10:02 pm #8568
    joe
    Participant

    Hello, have you figured out a fix for the phone number not showing on safari mobile browser?

    Thank you

    December 15, 2018 at 7:11 am #8640
    developer vwtheme
    Participant

    Hi,

    Greetings!!

    We have figured out a fix for this, just try this, if it works for you.

    Go to Dashboard -> Appearance -> Customize -> Additional CSS -> Paste below CSS there -> Publish.

    a[href^=tel] {
    color: inherit;
    text-decoration: none;
    }

    Let us know if you get stuck anywhere.

    Thank You

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