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Cannot install plugins

Home › Forums › VW Theme › VW PAINTER PRO THEME › Cannot install plugins

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • November 24, 2018 at 10:10 pm #8281
    arcadianupholstery
    Participant

    Hi,

    I am trying to install plugins and am getting an error message: The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘/var/www/vhosts/w.517.platform.net.nz/dtpaint.nz/wp-content/themes/vw-painter-pro/inc/plugins/vw-painter-pro-posttype’

    I have uploaded both the zip file of vw-painter-pro-posttype_1.0.zip and the unzipped file in turn to the plugins folder but to no avail.

    Thanks for your help.

    November 26, 2018 at 9:33 am #8292
    developer vwtheme
    Participant

    Hi,

    As per your request, we are giving you some easy steps to install the plugin.

    Go to Dashboard >> Plugin >> Add New >> Upload Plugin >> After installing >> Activated.

    If you need any other help please let us know.

    Thank you

    November 27, 2018 at 8:39 am #8315
    arcadianupholstery
    Participant

    Thank you, that worked.

    November 27, 2018 at 12:00 pm #8325
    developer vwtheme
    Participant

    Pleasure, let us know if you need any other help.

    November 27, 2018 at 8:17 pm #8335
    arcadianupholstery
    Participant

    Hi,

    There is another issue I’m having with the phone number in Theme Settings >Contact not showing up in mobile browsers. It’s there in my Mac browser but not on iPhone or iPad. if I tough where it should be it appears and then disappear’s again after a second or two. I haven’t changed the default settings on this, just added the phone number to the field.

    Kind Regards Danny

    November 27, 2018 at 8:18 pm #8336
    arcadianupholstery
    Participant

    Have you considered doing an Upholsterer Theme? I would buy it.

    November 28, 2018 at 5:21 am #8340
    developer vwtheme
    Participant

    Hi,

    As per your request, could you please provide us your site URL.

    So we can review and get back to you.

    Thanks

    November 29, 2018 at 9:37 am #8382
    arcadianupholstery
    Participant

    Hi,

    The website url is: dtpaint.nz

    Kind Regards Danny

    November 30, 2018 at 5:36 am #8396
    developer vwtheme
    Participant

    Hi Danny,

    As per your request, we have reviewed your site but could you please elaborate for which phone details you are talking about?

    In contact page phone number is showing, please provide us screenshot.

    So we can review and get back to you.

    Thanks

    December 1, 2018 at 12:26 am #8408
    arcadianupholstery
    Participant

    Hi,

    Screenshot from iPad running IOS12

    December 1, 2018 at 12:45 pm #8412
    developer vwtheme
    Participant

    Ok, we will review and get back to you.

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