developer vwtheme

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November 28, 2018 at 1:22 pm in reply to: ISSUE #1 – Call Agency Section #8359

developer vwtheme
Participant

Hi,

As per your request, we need your login details to fix it.

If you want we can review your theme, make a user for us assign administrator role and send us the username and password along with the site URL at [email protected].

Thanks

November 28, 2018 at 1:17 pm in reply to: Rooms Section Problem #8358

developer vwtheme
Participant

Hi,

As per your query, could you please provide us your site URL.

So we can review and get back to you.

Thanks

November 28, 2018 at 1:13 pm in reply to: Demo importer does not work #8357

developer vwtheme
Participant

Hi Janos,

As per your request, we have seen your site and we need to review your WordPress.

If you want we can review your theme and WordPress, make a user for us assign administrator role and send us the username and password with the site URL at [email protected].

Thanks

November 28, 2018 at 5:22 am in reply to: Theme Preview gives a white page #8341

developer vwtheme
Participant

Great, if you need any other help please let us know.

November 28, 2018 at 5:21 am in reply to: Cannot install plugins #8340

developer vwtheme
Participant

Hi,

As per your request, could you please provide us your site URL.

So we can review and get back to you.

Thanks

November 27, 2018 at 12:48 pm in reply to: Layout error #8327

developer vwtheme
Participant

Hi,

As per your request, we need to review your WordPress and your theme.

If you want we can review your theme, make a user for us assign administrator role and send us the username and password along with the site URL at [email protected].

Thanks

November 27, 2018 at 12:06 pm in reply to: Theme Preview gives a white page #8326

developer vwtheme
Participant

Hi,

Thanks for the information. It is causing due to tgmpa. Declared already in our theme as well as in the plugin. TGMPA is an external service. Number of used it.

We would like to know have this issue has resolved by updating the plugin?

Thanks

November 27, 2018 at 12:00 pm in reply to: Cannot install plugins #8325

developer vwtheme
Participant

Pleasure, let us know if you need any other help.

November 27, 2018 at 11:54 am in reply to: Uploading Theme #8323
developer vwtheme
Participant
Hi,

As per your request, we need to review your WordPress and your theme.

If you want we can review and setup your theme, make a user for us assign administrator role and send us the username and password along with the site URL at [email protected].

Thanks
- This reply was modified 5 years, 5 months ago by developer vwtheme.
November 27, 2018 at 5:27 am in reply to: Theme Preview gives a white page #8311

developer vwtheme
Participant

Hi,

Thanks for contacting us here.

You cannot run the demo importer without activating the theme. Because the demo Importer is in Appearance -> Get Started -> Demo Content Importer -> Run Importer.

Without running the demo importer you cannot get the same demo as we have on our website.

Once you check the preview you will get the latest post on your front page as it is a default one.

So you need to first activate the theme then you can do the changes.

Hope you understand.

If you have any further question feel free to contact us.

Thanks

November 27, 2018 at 5:17 am in reply to: About section #8310

developer vwtheme
Participant

Hi,

As per your request, we are giving you the size of the image which we have used in the demo.

Size: 270×370 pixels (Natural: 372×521 pixels)

You can make the exact size in photoshop, if you need any other help please let us know.

Thanks

November 26, 2018 at 1:37 pm in reply to: Demo importer does not work #8296

developer vwtheme
Participant

Hi,

As per your query, could you please provide us your site URL.

So we can review and get back to you.

Thanks

November 26, 2018 at 1:35 pm in reply to: Theme Preview gives a white page #8295

developer vwtheme
Participant

Hi,

We are giving you some easy steps to install the theme and setup homepage.

You got the premium theme download links on your order confirmation mail which contains the following zip files:

1.VW Photography pro
2.VW Photography Pro Posttype
3. Title Banner Images
4. Gallery Images

If you haven’t got the zip file of the theme, please send us your order number, we will give you the login credential of your account on our website.

VW Photography pro is a premium version theme. The “VW Photography Pro Posttype”,”Title Banner Images”and”Gallery Images” is a theme required plugin.

You need to upload the themes separately. First, upload VW Photography pro zip via Appearance -> Themes and activate it.

The “VW Photography Pro Posttype”,”Title Banner Images” and “Gallery Images” would be uploaded via Plugins -> Add new. These both of plugins will be uploaded separately one by one.

If you have successfully completed theme installation, then follow the below steps to get the demo content on your homepage.

Go to Appearance -> Get Started -> Run Importer.

This will give you the demo on your front end.

Thanks

November 26, 2018 at 9:33 am in reply to: Cannot install plugins #8292

developer vwtheme
Participant

Hi,

As per your request, we are giving you some easy steps to install the plugin.

Go to Dashboard >> Plugin >> Add New >> Upload Plugin >> After installing >> Activated.

If you need any other help please let us know.

Thank you

November 24, 2018 at 8:54 am in reply to: problem in installation #8270

developer vwtheme
Participant

Hi,

Kindly specify the error you are getting so that we could provide you with the Solution

Thank You
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Viewing 15 posts - 3,526 through 3,540 (of 4,011 total)

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