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AL

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 29 total)
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  • Author
    Posts
  • January 10, 2018 at 6:15 am in reply to: VW Hospital Theme #3494
    AL
    Participant

    I didn’t say Custom Header. I said the core function of “Appearance | Customize | Header”, which is in EVERY WordPress theme, that your Hospital theme breaks. You admitted the stated size (1600×400) was wrong, and yet VW themes still hasn’t fixed it.

    I spent 10 days going back and forth with you, wasting my time trying to convince you its broken.

    • This reply was modified 6 years, 3 months ago by AL.
    • This reply was modified 6 years, 3 months ago by VWTHEMES.
    January 9, 2018 at 2:39 pm in reply to: VW Hospital Theme #3487
    AL
    Participant

    in re: https://www.vwthemes.com/topic/hospital-theme-customize-header-not-working-and-not-on-all-pages/

    It is up to VW themes to make sure “core components” of Wordprees (Customize/Header) work normally, and clearly “Hospital theme” BREAKS (Customize/Header)t. VW Theme DEV’s need to adjust its Framework. See below the back & forth I had to go thru to convince support of this.

    It is not up to customers to understand some specialized setting in you Framework would defeat “Customize/Header”, it is up to VW themes to make sure nothing in said Framework DEFEATS “core components” of WordPress.

    Not only has this wasted much of my time, going back and for here in this forum with Support, trying to get them “to believe me”, but now Support admits the SUGGESTED SIZE of the “Customize/Header” is wrong. Thats 2 wrongs against VW themes, and VW themes needs to fix this.

    Would be just if VW Themes gave me the “theme-bundle package”, in compensation for the tremondous waste of time I experienced, that was not my fault. My time wasted herw was far greater than $99.

    Al Guevara

    January 9, 2018 at 2:27 pm in reply to: VW Hospital Theme #3485
    AL
    Participant

    It is up to VW themes to make sure “core components” of Wordprees (Customize/Header) work normally, and clearly your “Hospital theme” BROKE that. VW Theme DEV’s need to adjust its Framework. See the back & forth I had to go thru to convince support of this.

    It is not up to customers to understand some specialized setting in you Framework would defeat “Customize/Header”, it is up to VW themes to make sure nothing in said Framework DEFEATS “core components” of WordPress.

    Not only has this wasted much of my time, going back and for here in this forum with support, trying to get support to believe me about this now admitted, but now he admits the SUGGESTED SIZE of the “Customize/Header” is wrong. And that 2 wrongs against VW themes, and VW themes needs to fix this.

    Would be nice of VW themes it give me the “theme-bundle package”, in compensation for the tremondous waste of time I experienced, that was not my fault.

    • This reply was modified 6 years, 4 months ago by AL.
    • This reply was modified 6 years, 3 months ago by VWTHEMES.
    January 9, 2018 at 1:32 pm in reply to: VW Hospital Theme #3484
    AL
    Participant

    Thank you Kauser.

    January 8, 2018 at 2:35 pm in reply to: VW Hospital Theme #3476
    AL
    Participant

    Sent 7:35am

    January 6, 2018 at 3:08 pm in reply to: VW Hospital Theme #3464
    AL
    Participant

    Will you be helping with this or not? I have done exactly as HEADER wants, 1600 x 400 image, and yet the header image “does not show” on web pages.

    January 6, 2018 at 1:43 am in reply to: VW Hospital Theme #3453
    AL
    Participant

    Delete this post please

    January 6, 2018 at 1:42 am in reply to: VW Hospital Theme #3452
    AL
    Participant

    I was wrong, in spam folder, thanks

    January 5, 2018 at 8:08 pm in reply to: VW Hospital Theme #3449
    AL
    Participant

    Tried adding images using 2 2 cloud services, google and imgur, refuses to show images.

    January 5, 2018 at 8:00 pm in reply to: VW Hospital Theme #3445
    AL
    Participant

    Your “img” function in forum, on the toolbar, does not work. Have tried 2 cloud services now, google and imgur

    • This reply was modified 6 years, 4 months ago by AL.
    • This reply was modified 6 years, 4 months ago by AL.
    • This reply was modified 6 years, 4 months ago by AL.
    • This reply was modified 6 years, 3 months ago by VWTHEMES.
    January 5, 2018 at 7:54 pm in reply to: VW Hospital Theme #3443
    AL
    Participant

    It is NOT showing up.

    The image
    1

    Image, add to header
    2

    Crop request, during “add to header”
    3
    Result
    4

    • This reply was modified 6 years, 4 months ago by AL.
    • This reply was modified 6 years, 3 months ago by VWTHEMES.
    January 5, 2018 at 7:45 pm in reply to: VW Hospital Theme #3442
    AL
    Participant

    I used a plugin instead. Thanks

    Columns, 1 2, 3, 4, 5 and so on

    January 5, 2018 at 6:23 pm in reply to: VW Hospital Theme #3440
    AL
    Participant

    Why no emails to me when someone replies to my posts

    January 5, 2018 at 6:22 pm in reply to: VW Hospital Theme #3439
    AL
    Participant

    Thank you

    January 2, 2018 at 2:35 pm in reply to: VW Hospital Theme #3405
    AL
    Participant

    Also tried in Edge & FF

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Viewing 15 posts - 1 through 15 (of 29 total)
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