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Contact form not working

Home Forums VW Theme VW STARTUP PRO THEME Contact form not working

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #8103
    info89
    Participant

    Hi, I recently started using VW Startup Pro but I’m having trouble with the contact form. The map is displaying and I believe the contact form should be just to the right of the map, but instead the map spans the entire page. Have tried in Chrome and Edge. There is nothing in the “contact form shortcode” box in theme settings, I’m not sure if this is correct?

    Map

    Also, is there any way to re-arrange the contact form to appear further up the page?

    • This topic was modified 2 years, 7 months ago by info89. Reason: Added image
    • This topic was modified 2 years, 7 months ago by info89. Reason: Fixed map link
    #8120
    developer vwtheme
    Participant

    Hi,

    As per your query, could you please provide us your site URL.

    So we can review and give you some solution.

    Thanks

    #8127
    info89
    Participant

    Sure, it’s http://once.ly/f2ZQi

    #8134
    developer vwtheme
    Participant

    Hi,

    As per your query, we have seen your site and you need to upload contact form 7 plugin and after that add the form shortcode on customizer in contact us section.

    Plugin Link: https://wordpress.org/plugins/contact-form-7/

    If you need any other help please let us know.

    Thanks

    #8148
    info89
    Participant

    Hi, I have installed and activated the plugin and added the shortcode [contact-form-7 id="148" title="Contact form 1"] in the customise section but there’s still no contact form displayed.

    For what it’s worth, none of this is mentioned in the documentation at https://vwthemes.com/docs/vw-startup-pro/

    #8160
    developer vwtheme
    Participant

    Hi,

    As per your query, we have seen your contact page and it’s showing the contact form, please see your site without a login.

    If you need any other help please let us know.

    Thanks

    #8174
    info89
    Participant

    Thanks, I can now see the form on the contact page. Is it supposed to display on the home page as well? I can see a map on the home page but no contact form.

    #8175
    info89
    Participant

    Sorry, should have said, I want the contact form on my front page in the same way as it is on the Startup Pro demo at https://www.vwthemes.net/vw-startup-pro/

    #8195
    developer vwtheme
    Participant

    Hi,

    As per your query, just make the new form and add this contact code.

    [text* your-name placeholder “Your name”]

    [email* your-email placeholder “Your Email Id”]

    [text your-subject placeholder “Subject”]

    [textarea your-message placeholder “Message”]

    [submit “SEND]

    After adding and saving, just add the shortcode on Custom Footer in the customizer.

    If you need any other help please let us know.

    Thanks

    #12337
    swkra1992
    Participant

    Hi,

    I would like to ask if there is a way to edit the map so that it shows my address.

    Thank you in advance for your time.

    #12347
    developer vwtheme
    Participant

    Hi,

    You have to add the Longitude and Latitude in the customizer.

    Go to Customizer >> Theme Settings >> Contact and add the Longitude and Latitude.

    Publish the settings.

    Thank You.

    #12609
    swkra1992
    Participant

    Hello,

    And thank you for answering. Where do can i find the Longitude and Latitude of my Address? Also, im sorry for my delayed reply but i didn’t recieve my email notification.

    Looking forward to hearing from you.

    #12613
    swkra1992
    Participant

    Hi, i’m sorry for imposing again but i have an issue regarding the topic of the message sent by you to info89 (contact form on the front page). I copied the steps you told him but it didn’t work. Instead, i coped the code from my original contact form (Επικοινωνία). It worked but the current issue is that the text i write in the Message box is invisible. My site URL is https://sacp.gr. Please look into it, try to write a message and provide me with a solution.

    #12633
    developer vwtheme
    Participant

    Hi,

    You need to add the latitude and longitude in the customizer under the contact section.

    Kindly follow the steps given below to remove the credit link

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.

    .footer_form input[type=”text”], .footer_form input[type=”tel”], .footer_form input[type=”email”], .footer_form input[type=”phno”], .footer_form input[type=”password”], .footer_form textarea {
    border: 1px solid #424648;
    font-size: 16px;
    padding: 10px 10px;
    margin: 0 0 0px 0;
    height: auto;
    width: 100%;
    background: transparent;
    color: #292b2c;
    }

    If you need further assistance or clarification please let us know.

    Thank You

    #12645
    swkra1992
    Participant

    Hello,

    Thanks for the help. Can you also help me add file attachment in contact form 7? I don’t know the code that i need to insert in order for that to work.

    Thank in advance for your time.

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