VWTHEMES

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October 11, 2017 at 9:15 am in reply to: VW Hospital Theme #2717

VWTHEMES
Keymaster

Thanks a lot martyn for appreciating us.

October 10, 2017 at 1:03 pm in reply to: VW Hospital Theme #2711

VWTHEMES
Keymaster

Hi Martyn,

If you want to adjust the menu then you can add the below custom CSS in-hospital child theme(style.css)

Note: Make sure your child theme is activated.

.nav ul li a {
padding: 16px 12px;
}

Let us know

Thanks

October 10, 2017 at 1:02 pm in reply to: VW Hospital Theme #2710

VWTHEMES
Keymaster

Hello Joetta

We have replied regarding this on your email id, and solved your query already.

you can refer the below support thread aswell.

http://vwthemes.net/docs/vw-hospital/#mega

October 3, 2017 at 8:17 am in reply to: VW Hospital Theme #2652

VWTHEMES
Keymaster

Hi John,

It seems that you don’t have the updated version of the hospital theme.
Please update your theme to the latest version i.e 1.0.2

You can update your theme from https://www.vwthemes.com/my-account/ -> order Section.

Let us know if you have any issue in that.

Thanks

October 2, 2017 at 6:43 am in reply to: VW Fitness Theme #2629

VWTHEMES
Keymaster

Salut,

Veuillez vérifier votre email pour plus de détails

Vous devez avoir un dossier Zip du thème.

Aller à Apparence -> Thèmes -> Ajouter une nouvelle (Vérifier la capture d’écran: add-theme.png)

Sur l’écran suivant en haut, il y a un bouton “Télécharger un thème”, cliquez dessus et téléchargez le dossier Zip. (Vérifiez la capture d’écran: upload-theme.png et upload-zip.png)

Après avoir téléchargé le thème. Cliquez sur “Installer”. Il va commencer l’installation du thème et vous donner le message pour activer le thème. (Vérifiez la capture d’écran: activate-link.png)

Vous pouvez l’activer à partir de l’apparence -> Thèmes également.

Maintenant, vous devrez configurer la page d’accueil: pour cela, vous pouvez vérifier les instructions ici:

Documentation: http://vwthemes.net/docs/vw-fitness/#homepage

Faites-moi savoir si vous rencontrez des difficultés à tout moment.

Merci…

————- English
Hi,

You must got a Zip folder of the theme.

Go to Appearance -> Themes -> Add new ( Check screenshot: add-theme.png)

On next screen at the top there is a button “Upload Theme” click on it and upload the Zip folder. ( Check screenshot: upload-theme.png and upload-zip.png)

After uploading the theme. Click on “Install”. It will start installing the theme and give you the message to activate the theme. ( Check screenshot: activate-link.png)

You can activate it from the Appearance -> Themes also.

Now, your will need to setup the home page: For this you can check the instruction here:

Documentation: http://vwthemes.net/docs/vw-fitness/#homepage

Let me know if you face difficulty at any point.

Thanks…

September 28, 2017 at 10:13 am in reply to: VW Restaurant Theme #2591

VWTHEMES
Keymaster

Hello Tim Hulsizer,

We checked this on our demo site by increasing and decreasing the number of menu. It is looking properly.

Please check your email for further Instructions.

Thanks

September 27, 2017 at 12:49 pm in reply to: VW Restaurant Theme #2579

VWTHEMES
Keymaster

Hi Ayshea,

Go to the Appearance -> Menu -> Then check the screenshot ( mega-menu.png).

Check and unchecked the mega menu checkbox. It will remove the mega menu from the front end.

Try this and let me know.

Thanks..

September 25, 2017 at 10:38 am in reply to: VW Restaurant Theme #2554

VWTHEMES
Keymaster

Hi Ayshea,

You are uploading the wrong zip file.

Extract the Zip file vw-restaurant_1.0.2.zip. You will get “vw-restaurant.zip”, this is the actual theme. Do the same for the child theme.

You can find these steps in the documentation as well: http://www.vwthemes.net/docs/vw-restaurant/#template_installation

Let me know if you have any other queries.

Thanks…

September 21, 2017 at 7:07 am in reply to: VW Restaurant Theme #2533

VWTHEMES
Keymaster

Hi Ammar,

Are you correctly following the steps of theme installation?

PLease go through the theme documentation to make sure you are doing it correctly

http://vwthemes.net/docs/vw-restaurant/#introduction

Note: There are two theme files namely Restaurant theme (version 1.0.2) and Restaurant Child Theme (version 1.0) (if you don’t have the updated version please download it once again from My Account -> your Order section ) and the rest is all plugin which needs to be uploaded inside plugin territory.

Follow the below instructions on how to upload the plugin in WordPress

http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

Also, make sure that you keep the child theme activated and then perform the theme setup.

Thanks

September 19, 2017 at 7:16 am in reply to: VW Fitness Theme #2496

VWTHEMES
Keymaster

Hi Ron,

Thanks for reaching out us.

Have you gone through the fitness documentation?
We have clearly mentioned the steps on the theme installation.you can go through the below link for details description on theme setup…

http://vwthemes.net/docs/vw-fitness/#theme_installation

You can also go through the following article:
http://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-theme/

If you still face difficulty in that, then just drop off your hosting and WordPress credentials we will set up the theme for you.

Let us know

Thanks

September 19, 2017 at 5:42 am in reply to: VW CORPORATE #2495

VWTHEMES
Keymaster

Hello Mike,

we are replying on email loop whenever you ask for support, It will be easy for track everything at one place, so please ask all your queries through email or here.

Hi Michael,

Thanks for reaching out us.

For the team section, you need to add the featured image inside Team on Dashboard….
If a featured image is not present than the section takes the default image itself.
(refer the documentation for details description)
http://vwthemes.net/docs/vw-corporate/#Six-sec

For highlighted representation of “Think about it”, the VW-corporate is the default text coming if shortcode is not entered inside Newsletter Settings -> Section shortcode

You can either enter any newsletter shortcode or can use the contact form as it is set in our demo.

VW Corporate Theme

We hope that it helps

Let us know if you have any other queries….

Thanks

September 18, 2017 at 9:46 am in reply to: VW CORPORATE #2465

VWTHEMES
Keymaster

Hi Michael,

We have replied in your support ticket, Please check your email.

Thanks

September 18, 2017 at 8:27 am in reply to: VW Fitness Theme #2464

VWTHEMES
Keymaster

Hello Ron,

vw-fitness is a lite theme, you have purchased a vw-fitness-pro theme which is having more features as compare to lite theme, you are having all the file of the purchased theme in your download section, please check and let us know if you are facing any other difficulties.

feel free to contact us, if you want support of anything.

Thanks

Thanks

September 8, 2017 at 6:50 am in reply to: VW Hospital Theme #2365

VWTHEMES
Keymaster

Hi Alice,

The recommended upload size for the slider image is 1400 * 700.
But if you want to change its size then you need to add your custom css inside vw hospital child theme (style.css file).

Let us know if you have any other issues.

Thanks.

September 8, 2017 at 5:32 am in reply to: VW Fitness Theme #2364

VWTHEMES
Keymaster

Hello Claire,

We have provided the access of VW TITLE BANNER PLUGIN,

you can download the plugin from My Account section.

Sorry for the inconvenience.

Thanks
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