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Viewing 15 posts - 151 through 165 (of 194 total)
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  • in reply to: VW Hospital Theme #2711
    VWTHEMES
    Keymaster

    Hi Martyn,

    If you want to adjust the menu then you can add the below custom CSS in-hospital child theme(style.css)

    Note: Make sure your child theme is activated.

    .nav ul li a {
    padding: 16px 12px;
    }

    Let us know

    Thanks

    in reply to: VW Hospital Theme #2710
    VWTHEMES
    Keymaster

    Hello Joetta

    We have replied regarding this on your email id, and solved your query already.

    you can refer the below support thread aswell.

    http://vwthemes.net/docs/vw-hospital/#mega

    in reply to: VW Hospital Theme #2652
    VWTHEMES
    Keymaster

    Hi John,

    It seems that you don’t have the updated version of the hospital theme.
    Please update your theme to the latest version i.e 1.0.2

    You can update your theme from https://www.vwthemes.com/my-account/ -> order Section.

    Let us know if you have any issue in that.

    Thanks

    in reply to: VW Fitness Theme #2629
    VWTHEMES
    Keymaster

    Salut,

    Veuillez vérifier votre email pour plus de détails

    Vous devez avoir un dossier Zip du thème.

    Aller à Apparence -> Thèmes -> Ajouter une nouvelle (Vérifier la capture d’écran: add-theme.png)

    Sur l’écran suivant en haut, il y a un bouton “Télécharger un thème”, cliquez dessus et téléchargez le dossier Zip. (Vérifiez la capture d’écran: upload-theme.png et upload-zip.png)

    Après avoir téléchargé le thème. Cliquez sur “Installer”. Il va commencer l’installation du thème et vous donner le message pour activer le thème. (Vérifiez la capture d’écran: activate-link.png)

    Vous pouvez l’activer à partir de l’apparence -> Thèmes également.

    Maintenant, vous devrez configurer la page d’accueil: pour cela, vous pouvez vérifier les instructions ici:

    Documentation: http://vwthemes.net/docs/vw-fitness/#homepage

    Faites-moi savoir si vous rencontrez des difficultés à tout moment.

    Merci…

    ————- English
    Hi,

    You must got a Zip folder of the theme.

    Go to Appearance -> Themes -> Add new ( Check screenshot: add-theme.png)

    On next screen at the top there is a button “Upload Theme” click on it and upload the Zip folder. ( Check screenshot: upload-theme.png and upload-zip.png)

    After uploading the theme. Click on “Install”. It will start installing the theme and give you the message to activate the theme. ( Check screenshot: activate-link.png)

    You can activate it from the Appearance -> Themes also.

    Now, your will need to setup the home page: For this you can check the instruction here:

    Documentation: http://vwthemes.net/docs/vw-fitness/#homepage

    Let me know if you face difficulty at any point.

    Thanks…

    in reply to: VW Restaurant Theme #2591
    VWTHEMES
    Keymaster

    Hello Tim Hulsizer,

    We checked this on our demo site by increasing and decreasing the number of menu. It is looking properly.

    Please check your email for further Instructions.

    Thanks

    in reply to: VW Restaurant Theme #2579
    VWTHEMES
    Keymaster

    Hi Ayshea,

    Go to the Appearance -> Menu -> Then check the screenshot ( mega-menu.png).

    Check and unchecked the mega menu checkbox. It will remove the mega menu from the front end.

    Try this and let me know.

    Thanks..

    in reply to: VW Restaurant Theme #2554
    VWTHEMES
    Keymaster

    Hi Ayshea,

    You are uploading the wrong zip file.

    Extract the Zip file vw-restaurant_1.0.2.zip. You will get “vw-restaurant.zip”, this is the actual theme. Do the same for the child theme.

    You can find these steps in the documentation as well: http://www.vwthemes.net/docs/vw-restaurant/#template_installation

    Let me know if you have any other queries.

    Thanks…

    in reply to: VW Restaurant Theme #2533
    VWTHEMES
    Keymaster

    Hi Ammar,

    Are you correctly following the steps of theme installation?

    PLease go through the theme documentation to make sure you are doing it correctly

    http://vwthemes.net/docs/vw-restaurant/#introduction

    Note: There are two theme files namely Restaurant theme (version 1.0.2) and Restaurant Child Theme (version 1.0) (if you don’t have the updated version please download it once again from My Account -> your Order section ) and the rest is all plugin which needs to be uploaded inside plugin territory.

    Follow the below instructions on how to upload the plugin in WordPress

    http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

    Also, make sure that you keep the child theme activated and then perform the theme setup.

    Thanks

    in reply to: VW Fitness Theme #2496
    VWTHEMES
    Keymaster

    Hi Ron,

    Thanks for reaching out us.

    Have you gone through the fitness documentation?
    We have clearly mentioned the steps on the theme installation.you can go through the below link for details description on theme setup…

    http://vwthemes.net/docs/vw-fitness/#theme_installation

    You can also go through the following article:
    http://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-theme/

    If you still face difficulty in that, then just drop off your hosting and WordPress credentials we will set up the theme for you.

    Let us know

    Thanks

    in reply to: VW CORPORATE #2495
    VWTHEMES
    Keymaster

    Hello Mike,

    we are replying on email loop whenever you ask for support, It will be easy for track everything at one place, so please ask all your queries through email or here.

    Hi Michael,

    Thanks for reaching out us.

    For the team section, you need to add the featured image inside Team on Dashboard….
    If a featured image is not present than the section takes the default image itself.
    (refer the documentation for details description)
    http://vwthemes.net/docs/vw-corporate/#Six-sec

    For highlighted representation of “Think about it”, the VW-corporate is the default text coming if shortcode is not entered inside Newsletter Settings -> Section shortcode

    You can either enter any newsletter shortcode or can use the contact form as it is set in our demo.

    VW Corporate Theme

    We hope that it helps

    Let us know if you have any other queries….

    Thanks

    in reply to: VW CORPORATE #2465
    VWTHEMES
    Keymaster

    Hi Michael,

    We have replied in your support ticket, Please check your email.

    Thanks

    in reply to: VW Fitness Theme #2464
    VWTHEMES
    Keymaster

    Hello Ron,

    vw-fitness is a lite theme, you have purchased a vw-fitness-pro theme which is having more features as compare to lite theme, you are having all the file of the purchased theme in your download section, please check and let us know if you are facing any other difficulties.

    feel free to contact us, if you want support of anything.

    Thanks

    Thanks

    in reply to: VW Hospital Theme #2365
    VWTHEMES
    Keymaster

    Hi Alice,

    The recommended upload size for the slider image is 1400 * 700.
    But if you want to change its size then you need to add your custom css inside vw hospital child theme (style.css file).

    Let us know if you have any other issues.

    Thanks.

    in reply to: VW Fitness Theme #2364
    VWTHEMES
    Keymaster

    Hello Claire,

    We have provided the access of VW TITLE BANNER PLUGIN,

    you can download the plugin from My Account section.

    Sorry for the inconvenience.

    Thanks

    in reply to: VW Tour Theme #2178
    VWTHEMES
    Keymaster

    Hello claus olsen,

    It’s not a plugin problem. You haven’t setup the home page that is why you didn’t get the demo content.

    Follow these instructions to setup Home page.

    1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.

    Label it “home” or anything as you wish. Then select template “home-page” from template drop-down.

    See screenshots: http://vwthemes.net/docs/vw-tour/images/home-page-template.png

    2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page

    See screenshots: http://vwthemes.net/docs/vw-tour/images/set-front-page.png

    Once you have done with this you can see all the demo content on the front page.

    Above steps are also present in the documentation. You can see documentation here: http://vwthemes.net/docs/vw-tour

    Thanks…

Viewing 15 posts - 151 through 165 (of 194 total)