January 28, 2017 at 11:06 am #368May 1, 2017 at 2:50 am #931
I changed the defaultbanner.jpg … it appears OK in the mobile version but not in browser version … why … weishimei.com.sgMay 7, 2017 at 2:45 pm #953
When I installed this theme locally (using XAMPP and WP Multisite), when I applied the theme to my client’s website, I get a huge number of errors, hundreds of lines, all related to fonts called out in the functions.php file:
Notice: Undefined variable: ptsans in F:\xampp\htdocs\wordpress\wp-content\themes\vw-spa\functions.php on line 148
Notice: Undefined variable: ptsans in F:\xampp\htdocs\wordpress\wp-content\themes\vw-spa\functions.php on line 151
I can go in and comment out all of them in the functions.php file, but it seems to me that I shouldn’t have to. I purchased the theme on 4/2/17.May 9, 2017 at 5:51 am #959
Hello Larry Quah,
You have to upload both the zips vw-spa-child and vw-spa, and child theme is used to customize theme using hooks and css.
Can I have your website link so I can check why image is not showing properly in browser version.
ThanksMay 9, 2017 at 5:52 am #960May 9, 2017 at 10:36 pm #968
Sure, I can do that, thanks.
Email sent with text file of error messages attached.
May 17, 2017 at 1:16 pm #1004
- This reply was modified 11 months, 2 weeks ago by Diane.
Your query is already solved through email.
ThanksAugust 30, 2017 at 6:23 pm #2268
I am trying to update the social media icons on the footer of my site, http://skinlovebyjen.com/, and the social media icons are not showing up. The square images work when clicked, to take me to each profile, but the images are not showing up. Can you please advise how to resolve? Thank you!September 2, 2017 at 11:12 am #2287
We have already responded your query through email, please check and let us know if you want any sort of help.
ThanksOctober 11, 2017 at 10:50 pm #2721
On the Contact page (using the Contact template), how do you change the location so that the map show the proper business address?October 12, 2017 at 7:32 am #2725
Please update version 1.0.3 of your theme.
Then Go to Customizer >> vw settings >> Contact page, here you will get the option for changing map location.
Thanks…October 15, 2017 at 3:54 am #2738
I tried updating to version 1.0.3 but the .zip file directory structure is messed up. I got an error:
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Please update your theme file with the correct file structure.
Thx.October 16, 2017 at 8:27 am #2743
It seems you are uploading the wrong zip file.
Extract the Zip file vw-spa_1.0.3.zip. You will get “vw-spa.zip”, this is the actual theme. Do the same for the child theme.
You can find these steps in the documentation as well: http://www.vwthemes.net/docs/vw-spa/#theme_installation
If you face difficulty in that, please reply in the email thread
Note: Make sure you activate the child theme and then proceed with your theme setup.
Thanks…October 25, 2017 at 2:04 am #2794
I downloaded the files from the website however none of it shows up as a zip drive on my computer. I’m on a Mac. Please helpOctober 25, 2017 at 11:31 am #2795
After downloading the files what you have received? You haven’t got the zip file or they are not opening it? Please send us the screenshot of the files you got if possible..
we have checked that you have downloaded theme several times.
you can check in your mac download folder.
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