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VW Medical Care Pro colors

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Viewing 7 posts - 16 through 22 (of 22 total)
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    Posts
  • #9687
    kreeta
    Participant

    Okay, I’ve had enough of this. I have explained in this forum thread what the problem is over and over again. I would like to get a refund please as the information in the documentation does not match the actual theme and I cannot use this theme. Let me know when I can expect it, thank you.

    #9712
    developer vwtheme
    Participant

    Hi,

    As per your query, the theme has no issues and there is only one global color and if you want we can set up your theme.

    Make a user for us assign administrator role and send us the username and password along with the site URL at [email protected].

    Thanks

    #9718
    kreeta
    Participant

    If there is only one global color, why are there 3 global colors in the documentation of this theme? I screenshottet

    And I have already asked you this and you already said that this was a mistake which should be fixed now. Then I reuploaded the theme and it’s still not fixed. Now you’re saying there should be just one color. I want a refund, I am tired of this horrible customer service and a theme which is not working as per documentation.

    Thank you

    #9722
    developer vwtheme
    Participant

    Hi,

    As per your request, we have only said that you will get one color option in the previous message.

    We have seen your given screenshot and its a mistake in the screenshot and our theme provide only one global color.

    If you need any help please let us know.

    Thanks

    #9723
    kreeta
    Participant

    Yes, when will you process the refund?

    Thank you

    #9739
    developer vwtheme
    Participant

    Hi,

    As per your request, if you want we can set up your theme but there is no refund policy in our market.

    If you need any other help please let us know.

    Thanks

    #9928
    developer vwtheme
    Participant

    Hi,

    As per your request, we have said that we can set up your theme and 1 global color is enough to change the color of the site.

    There is no problem in our theme and we have already apologized for the mistake we have made in the documentation.

    Thanks for contacting us. But we do not have any calling support. We have email support. You can reach us at [email protected].

    Hope you understand.

    Thanks

Viewing 7 posts - 16 through 22 (of 22 total)
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