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VW Kids Theme – Not Functioning

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #10753
    Lynn
    Participant

    I just purchased the Pro VW Kid theme and it’s not working. Ive downloaded it, but dont know what to do next. When I go into WordPress, it keeps giving me the option to purchase the pro version, but I’ve already done that. My website is blank. Im so frustrated. Please help.

    #10758
    developer vwtheme
    Participant

    Hi,

    We are giving you some easy steps to install the theme and plugin and set up the homepage with the same demo content.

    You got the premium theme download links on your order confirmation mail which contains the following zip files:

    1. VW Kids Pro
    2. VW Kids Pro Posttype

    VW Kids Pro is a premium version theme. The “VW Kids Pro Posttype”, is a theme required plugins.

    You need to upload the themes separately. First, upload VW Kids Pro zip via Appearance -> Themes and activate it.

    The “VW Kids Pro Posttype” would be uploaded via Plugins -> Add new. This plugin will be uploaded separately one by one.

    If you have successfully completed theme installation, then follow the below steps to get the demo content on your homepage.

    Go to Appearance -> Get Started -> Run Importer.

    This will give you the demo on your front end.

    For more information, please check our documentation link:– https://www.vwthemesdemo.com/docs/vw-kids-pro/

    If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL to [email protected]. We have a free theme installation support.

    Thanks

    #43767
    Tsovinar Sahakyan
    Participant

    I purchased VW Kids pro and while trying to upload and install through Appearance – themes, but as a result it has being faild – “The link you followed has expired”

    #43784
    developer vwtheme
    Participant

    Hello,

    If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at [email protected].

    Many Thanks

    #43838
    Tsovinar Sahakyan
    Participant

    Thank you! I resolved the issue. There is another problem. Previously I have been working with VW kids theme and made almost the full website with it, but now I want to transfer at least all uploaded products to new theme vw kids pro. Is it technically possible?
    Thank you.

    #43851
    developer vwtheme
    Participant

    Hello,

    You can Export a product XML file from your vw-kids website and import it in vw-kids-pro theme.

    Many Thanks

    #47184
    Anushka Darshana
    Participant

    Hi There,
    I followed the steps as mentioned in the documentation
    up to point 5 Demo Content Importer it worked fine but

    when trying to do bellow steps
    “Before Run Importer you have to install all the required Plugins :- Woocommerce, Contact Form 7, Instagram Feed and VW kids Pro Posttype Plugin”

    It gave me the error “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature”
    Then I installed both plugins via the plugin tool.
    but “Run Importer” seems to do nothing rather reloading the page.
    Highly appreciate if could you can help

    #47195
    developer vwtheme
    Participant

    Hi,

    If you want we can review the issue, make a user for us assign administrator role, and send us the username and password along with the URL at [email protected].

    Many Thanks

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