- This topic has 16 replies, 2 voices, and was last updated 4 years, 6 months ago by developer vwtheme.
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October 21, 2019 at 9:25 pm #26898Nick ChapmanParticipant
Hi please help. My website isnt loading. All i did was change some content on the front page via customize and it stopped loading.
This is URGENT as my client wants to know why its noy loading
the url is matthewpape.com
October 22, 2019 at 3:43 am #26915developer vwthemeParticipantHi,
Thanks for your post!
Your website is under construction.
Kindly please update us about this.
Many Thanks!
October 22, 2019 at 4:23 am #26920Nick ChapmanParticipantHi
Yes sorry i did that as its not loading
i have taken it off now
thanks
October 22, 2019 at 8:29 am #26939Nick ChapmanParticipantcan someone please look into this for me, its still not loading. i cant do anything on the site at all
October 22, 2019 at 11:08 am #26949developer vwthemeParticipantHi,
Your website is just loading.
Are you using some external plugins?
Kindly please let us know.
Many Thanks!
October 22, 2019 at 12:10 pm #26954Nick ChapmanParticipanthi i added Jetpack and Yoast??
October 22, 2019 at 12:10 pm #26955Nick ChapmanParticipantbut i havent activated them?
October 22, 2019 at 12:22 pm #26956Nick ChapmanParticipanti have now removed them all but the site was working fine. it stopped when i was in the live customize mode
October 23, 2019 at 5:03 am #27042developer vwthemeParticipantHi,
Then after removing the Plugins is the site working?
Kindly please let us know so that we can help you.
Many Thanks!
October 23, 2019 at 6:47 am #27049Nick ChapmanParticipantI have removed all plugins and still the same.
I really need help urgent please
October 23, 2019 at 8:41 am #27061developer vwthemeParticipantHi,
Thanks for your post!
Kindly please take the back up and reset the WordPress.
Send us the login details at [email protected] and we will do the setup.
Many Thanks!
October 23, 2019 at 8:51 am #27064Nick ChapmanParticipantI don’t know how to do back up
I will send login details now.
Thanks
October 23, 2019 at 8:59 am #27065Nick ChapmanParticipanti can try to restore
October 23, 2019 at 9:43 am #27071developer vwthemeParticipantHi,
Thanks for your post.
We received your mail and have given reply.
Please check.
Many Thanks!
October 23, 2019 at 9:54 am #27072Nick ChapmanParticipantHi I have restored an old back up.
One question. Why is the background color different for mobile that desktop?
And how do I make them the same
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