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Viewing 15 posts - 1 through 15 (of 86 total)
  • Author
    Posts
  • #5046
    katiewaddel
    Participant

    I recently purchased vw blog pro and everything looks great but I’ve noticed that when someone first comes to my homepage the “read more” button and summary section of the articles aren’t visible. Only when they refresh the page can they actually click on the article. I was just wondering if you have any idea on how to fix this issue? Thanks so much!

    #5047
    developer vwtheme
    Participant

    Hi,

    We haven’t noticed this on our demo. Could you please share your site URL so that we can check.

    Thanks

    #5056
    katiewaddel
    Participant
    #5065
    developer vwtheme
    Participant

    Hi Katie,
    We are glad you provide your site URL.
    And we checked the issue and can you please tell us if you are using some other cache plugins.
    Please check all plugins by deactivating them one by one, maybe due to plugin this issue is coming.
    In last if anything does not happen by deactivating plugins.
    If you want we can check your theme, make a user for us assign administrator role and send us the username and password along with the site URL.
    In Case you provide us the Login Details you can send us on
    Thanks

    #5068
    katiewaddel
    Participant

    Okay i’ve deactivated all the plugins and cant seem to find the issue. I’ve created a login for you guys to check it out. I really appreciate it.

    #5072
    obsessively.me.1
    Participant

    Today I purchased VW Blog Pro. The customization features are missing! I have deleted it and re installed it with no luck. Not happy right now and no return policy? I can’t even find a phone number to call for support.

    #5077
    developer vwtheme
    Participant

    Hi,

    Thanks for contacting us. Could you please share your site URL so that we can check? Maybe you have missed some settings.

    Thanks

    #5079
    developer vwtheme
    Participant

    Ok. We will check it as soon as possible and let you know.

    #5080
    developer vwtheme
    Participant

    We have checked your details are not working. Please send us the correct username and password at [email protected]. Username doesn’t have the spaces.

    #5081
    developer vwtheme
    Participant

    Hi, This is to inform that “Reviews and Testimonial” section is not for discussing an issue. You can put your query in a respective forum. We assure, your issue will get resolved as soon as possible. Cordially

    #5084
    katiewaddel
    Participant

    I’ve sent an email Thanks!

    #5092
    developer vwtheme
    Participant

    Ok. We will check and let you know.

    #5098
    obsessively.me.1
    Participant
    #5105
    developer vwtheme
    Participant

    Hi,

    Thanks for providing the site URL. You have successfully installed the premium version. Maybe you were looking for “VW Settings”. Please go to Appearance -> Customize -> Theme Settings .

    Please check: https://ibb.co/n7osJy

    Thanks

    #5108
    obsessively.me.1
    Participant

    I guess you are not understanding what I am saying. The ONLY option available in the menu after I click on Customize is Widgets. My customize settings are not there!

Viewing 15 posts - 1 through 15 (of 86 total)
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