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Unable to type spacebar in Dialogflow Web Messenger

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #57020
    Chris Tabb
    Participant

    I have added Dialogflow’s Web Messenger widget to the header.php file. The issue occurs when I try to type a space between words in the Dialogflow chat box, the screen just scrolls when I hit the space bar instead of adding a space.

    Note: I have installed Dialogflow on a number of sites following the documentation Google provides. This is the only site where I’ve run into the issue which would leave me to believe this is a theme specific issue. Any help would be very much appreciated.

    To recreate:
    1. navigate to getdifferently.com
    2. let the chat window load (in bottom right hand side of screen)
    3. click into the yellow window
    4. start typing a question
    5. try to click space bar between words
    6. you should see the page scroll down instead of being able to add a space between words in the chat window

    #57166
    developer vwtheme
    Participant

    Hi,

    We have reviwed your site but the chat box is not visible. Please check and let us know.

    Many Thanks

    #57167
    Chris Tabb
    Participant

    Do you mind please checking again. I checked from an incognito window just now and it is loading.

    #57168
    Chris Tabb
    Participant

    Also, I think the spacebar issue is related to Smooth Scrolling.

    #57173
    Chris Tabb
    Participant

    Moved chat to this page only. https://getdifferently.com/test-page/

    #57200
    developer vwtheme
    Participant

    Hi,

    We have reviwed the issue on the site URL https://getdifferently.com/test-page/ of the chat box

    the spacing between the words is occurring.

    Many Thanks

Viewing 6 posts - 1 through 6 (of 6 total)
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