Home › Forums › VW Theme › VW EDUCATION PRO THEME › Slider not showing Welcome, Slide Title or Button on Mobile Devices
Tagged: Button Text, Education Pro, mobile
- This topic has 7 replies, 3 voices, and was last updated 2 years, 7 months ago by
developer vwtheme.
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AuthorPosts
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June 7, 2019 at 9:12 pm #13498
JJOYNER
ParticipantHello! Our website is not showing the Welcome Title, Slide Title or, more importantly, the Button Text on mobile devices. Neither tablets or phones can see these details rendering the slide unusable to click on for links tied to it. All slide images appear, rotate and allow you to progress through them manually. An example of what we need: We have a slide called ‘How are we doing?’ and on a PC or Mac the Welcome Title, Slide Title and Button Text appear. This allows users to click on the Button to continue on to the survey. They are unable to do this using mobile devices. Most of our users use mobile devices but are unable to see the button to click on them to take the survey. Please help!
June 10, 2019 at 10:31 am #13530developer vwtheme
ParticipantHi,
Thank You for choosing us!
Kindly provide us the Site URL to review so that we could provide you a solution.
Thank You
June 13, 2019 at 3:06 pm #13636JJOYNER
ParticipantHello! The link is as follows: https://www.vmrc.net
It is the first slider that asks “How are we doing?”
Thank you!June 14, 2019 at 9:45 am #13650developer vwtheme
ParticipantHi,
Please provide us the credentials we will review the issue, make a user for us assign administration role send us the username and password along with the site URL at [email protected]
Thank you
October 31, 2020 at 4:51 pm #51126Wanda Bryant
ParticipantI am using the VW Painter Pro theme and for some reason, the slider text is not showing. It was working and now it is not. I changed the order of the slides and it stopped working. And do I have to have a title on each slide?
November 2, 2020 at 1:20 pm #51298developer vwtheme
ParticipantHi,
To review your issue we have emailed you. Please reply to it.
Many Thanks
November 2, 2020 at 9:01 pm #51304Wanda Bryant
ParticipantI believe I found the cause of the issues with the title on the slides…neither the top title nor header will show unless there is content in the Slide Text1 box. This is the same for the buttons, as well.
Is there any way to fix that? I would like to have the title, header, and buttons without Slide Text1 content.
November 3, 2020 at 9:13 am #51311developer vwtheme
ParticipantHi,
We have also received your email and we have replied to it please check it.
Many Thanks
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