June 7, 2019 at 9:12 pm #13498JJOYNERParticipant
Hello! Our website is not showing the Welcome Title, Slide Title or, more importantly, the Button Text on mobile devices. Neither tablets or phones can see these details rendering the slide unusable to click on for links tied to it. All slide images appear, rotate and allow you to progress through them manually. An example of what we need: We have a slide called ‘How are we doing?’ and on a PC or Mac the Welcome Title, Slide Title and Button Text appear. This allows users to click on the Button to continue on to the survey. They are unable to do this using mobile devices. Most of our users use mobile devices but are unable to see the button to click on them to take the survey. Please help!June 10, 2019 at 10:31 am #13530
Thank You for choosing us!
Kindly provide us the Site URL to review so that we could provide you a solution.
Thank YouJune 13, 2019 at 3:06 pm #13636JJOYNERParticipant
Hello! The link is as follows: https://www.vmrc.net
It is the first slider that asks “How are we doing?”
Thank you!June 14, 2019 at 9:45 am #13650
Please provide us the credentials we will review the issue, make a user for us assign administration role send us the username and password along with the site URL at [email protected]
Thank youOctober 31, 2020 at 4:51 pm #51126Wanda BryantParticipant
I am using the VW Painter Pro theme and for some reason, the slider text is not showing. It was working and now it is not. I changed the order of the slides and it stopped working. And do I have to have a title on each slide?November 2, 2020 at 1:20 pm #51298
To review your issue we have emailed you. Please reply to it.
Many ThanksNovember 2, 2020 at 9:01 pm #51304Wanda BryantParticipant
I believe I found the cause of the issues with the title on the slides…neither the top title nor header will show unless there is content in the Slide Text1 box. This is the same for the buttons, as well.
Is there any way to fix that? I would like to have the title, header, and buttons without Slide Text1 content.November 3, 2020 at 9:13 am #51311
We have also received your email and we have replied to it please check it.
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