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Problems with the mobile version of the site

Home › Forums › VW Theme › VW ECOMMERCE SHOP PRO THEME › Problems with the mobile version of the site

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 15, 2019 at 1:14 pm #11179
    AlekseyEfremoff
    Participant

    Hey.
    I recently bought a VW ECOMMERCE SHOP PRO THEME
    Installed in WordPress
    Everything works except that the links in the menu in the mobile version of the site do not work.
    http://www.tirex.su
    Help me please

    March 16, 2019 at 4:46 am #11189
    developer vwtheme
    Participant

    Hi,

    Thank You for choosing us!

    Could you please elaborate which link you are referring too?

    So that we could help you.

    Little more information about the issue will help us to provide a better solution for you.

    Thank You

    March 18, 2019 at 5:38 am #11235
    AlekseyEfremoff
    Participant

    Hello,

    I used the theme VW ECOMMERCE SHOP PRO THEME
    while developing this site: http://www.tirex.su
    When I open it from the PC, the main menu (“ВСЕ ПРОДУКТЫ”) is fully working – the correct links are placed in it.
    When I open it from a mobile device (Android, Google Chrome)
    Links in the menu are empty.
    This is the problem.
    Please help.

    March 18, 2019 at 2:15 pm #11247
    developer vwtheme
    Participant

    Hi,

    we reviewed your site, it’s working fine in the mobile device also.

    But if you are still facing problem please send us the screenshot link by converting it through https://imgbb.com/

    Thank you.

    March 21, 2019 at 6:22 am #11321
    AlekseyEfremoff
    Participant

    Hello
    I made printscreens
    MENU-FAIL
    If necessary, I can send the source code. Tell me which file to send

    Тhanks for the help

    March 22, 2019 at 6:04 am #11339
    developer vwtheme
    Participant

    Hi,

    Thank You for choosing us!

    If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at [email protected]

    Thank you

    June 6, 2020 at 1:27 am #45571
    Calvin Boyles
    Participant

    To Whom it May Concern,

    We are experiencing the same issues on our website via mobile phone.
    I can create screenshots as well as create admin account for you to review
    which I think we have done with no success. Hopefully this time we will have
    a more beneficial outcome.

    Thank You Kindly,

    Boyles Information Systems Inc.

    June 7, 2020 at 7:44 am #45589
    Calvin Boyles
    Participant

    Did we just waste money on this? Can someone please get back to us, please.

    June 8, 2020 at 10:12 am #45622
    developer vwtheme
    Participant

    Hi,

    Sorry for the inconvenience caused to you.

    If you want we can review the issue, make a user for us assign administrator role, and send us the username and password along with the URL at [email protected].

    Many Thanks

    January 18, 2021 at 7:16 am #56997
    Willem Pelser
    Participant

    Good day,

    I am using VW Hotel Pro theme for my website and having problems opening some of my menus on mobile devices. When I open it from the PC, the menu works fine. But when I work from a mobile device the links on the menu doesn’t want to open (doesn’t respond).

    http://www.ngroedtan.co.za
    it specifically doesn’t want to open the subpages under Kategese > Belydenisklas

    Can you please assist.

    January 18, 2021 at 1:43 pm #57018
    developer vwtheme
    Participant

    Hi,

    To review the issue we have mailed you please check and reply to it.

    Many Thanks

    January 14, 2022 at 3:50 am #73947
    M. K
    Participant

    hi,
    i purchased this https://www.vwthemes.com/themes/online-grocery-shopping-wordpress-theme/ and all other theme for $99 but until now cant use this theme because its not mobile view compatible.
    But you promise to fix. You asked for my Admin Credentials to access and edit my Theme and promise to accomplish within the day.Despite the privacy of everything in my website I still trusted you accessing my website and I gave you my direct admin link.
    I see that you have successfully entered my website without problem since morning Yesterday.
    But until now I still see no changes in my website and got no reply from you nor update. After accessing my website all day you no longer respond. What happened?
    I send emails asking for update but still you do not reply.
    It is been 3 days now and I am still hoping and waiting for an update.

    January 15, 2022 at 10:56 am #73996
    developer vwtheme
    Participant

    Hi,

    We have already fixed all your issues

    Thank you

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