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Problems with the mobile version of the site

Home Forums VW Theme VW ECOMMERCE SHOP PRO THEME Problems with the mobile version of the site

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #11179
    AlekseyEfremoff
    Participant

    Hey.
    I recently bought a VW ECOMMERCE SHOP PRO THEME
    Installed in WordPress
    Everything works except that the links in the menu in the mobile version of the site do not work.
    http://www.tirex.su
    Help me please

    #11189
    developer vwtheme
    Participant

    Hi,

    Thank You for choosing us!

    Could you please elaborate which link you are referring too?

    So that we could help you.

    Little more information about the issue will help us to provide a better solution for you.

    Thank You

    #11235
    AlekseyEfremoff
    Participant

    Hello,

    I used the theme VW ECOMMERCE SHOP PRO THEME
    while developing this site: http://www.tirex.su
    When I open it from the PC, the main menu (“ВСЕ ПРОДУКТЫ”) is fully working – the correct links are placed in it.
    When I open it from a mobile device (Android, Google Chrome)
    Links in the menu are empty.
    This is the problem.
    Please help.

    #11247
    developer vwtheme
    Participant

    Hi,

    we reviewed your site, it’s working fine in the mobile device also.

    But if you are still facing problem please send us the screenshot link by converting it through https://imgbb.com/

    Thank you.

    #11321
    AlekseyEfremoff
    Participant

    Hello
    I made printscreens
    https://ibb.co/XtWksdG
    If necessary, I can send the source code. Tell me which file to send

    Тhanks for the help

    #11339
    developer vwtheme
    Participant

    Hi,

    Thank You for choosing us!

    If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at [email protected]

    Thank you

    #45571
    Calvin Boyles
    Participant

    To Whom it May Concern,

    We are experiencing the same issues on our website via mobile phone.
    I can create screenshots as well as create admin account for you to review
    which I think we have done with no success. Hopefully this time we will have
    a more beneficial outcome.

    Thank You Kindly,

    Boyles Information Systems Inc.

    #45589
    Calvin Boyles
    Participant

    Did we just waste money on this? Can someone please get back to us, please.

    #45622
    developer vwtheme
    Participant

    Hi,

    Sorry for the inconvenience caused to you.

    If you want we can review the issue, make a user for us assign administrator role, and send us the username and password along with the URL at [email protected].

    Many Thanks

Viewing 9 posts - 1 through 9 (of 9 total)
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