Not receiving follow-up replies in Support forum

This topic has 1 reply, 2 voices, and was last updated 5 years ago by developer vwtheme.

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April 8, 2019 at 12:12 pm #11840

pa68
Participant

When I log support tickets, I tick the “Notify me of follow-up replies via email” option.

However, I never receive these emails.

The correct email address is registered in my account.

April 9, 2019 at 12:21 pm #11887

developer vwtheme
Participant

Hi,

It’s a server issue we will solve it, asap.

Thanks
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