February 16, 2019 at 9:13 pm #10295
Hello. I am having a problem where the theme does not display the same way it is advertised. I have followed the instructions provided, installed the plugins received with the purchase. The slider is missing from the display. I have sent several emails through the support contact page with no response from you. Please help! Thank you.February 18, 2019 at 5:04 am #10325
Thank You for choosing us!
Kindly provide us the Site URL to review so that we could provide you a solution.
Thank YouFebruary 18, 2019 at 5:12 am #10326
Also, we have checked and found that we did not receive your emails regarding any query.
Thank YouFebruary 18, 2019 at 10:00 pm #10351
Finally! Thank you for your reply. Take a look at terraflexpack.com. I have left the site intact until I can fix all the issues.I installed and have fixed a number of problems with the installation. Thanks in advance for your help. My problems now are:
1) missing navigation icons from slider on front page
2) missing icons (phone/email/social media) from top bar. The files are in the directory and don’t appear to be corrupt
3) Logo – I updated with my .png logo, but have lost quality of image and how do I remove white space above the logo?February 19, 2019 at 5:30 am #10357February 19, 2019 at 2:44 pm #10374
Problem fixed. The logo looks better the way you show it. How can I fix mine? Thank you.February 20, 2019 at 6:00 pm #10416
I have not heard back from you on this. Can you let me know how to fix the spacing on the logo? Thanks.February 21, 2019 at 1:15 pm #10467
You need to add some CSS And have to remove some code from the file.
If you want we can do that for you, make a user for us assign administrator role and send us the username and password along with the URL at [email protected]
If you want to do it on your own please let us know.
Thank YouFebruary 21, 2019 at 2:09 pm #10469
I’ve setup access and sent email. Thank you.February 22, 2019 at 12:36 pm #10499
Thank You for your email!
We have done the changes as per your request.
Please check it out and let us know if you have any questions or concerns.
We will be happy to assist you.
Thank YouFebruary 22, 2019 at 2:50 pm #10508
Thank you!February 23, 2019 at 9:13 am #10524
We have received your queries and we have replied also to it, please check.
If you need any other help, you can reply on it.
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