Menu disappears on mobile (Sirat Pro)

Tagged: disappearing menu, menu, mobile

This topic has 4 replies, 2 voices, and was last updated 7 months, 2 weeks ago by developer vwtheme.

Viewing 5 posts - 1 through 5 (of 5 total)

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June 1, 2021 at 6:09 pm #63753

William Morton
Participant

I’m using the Sirat Pro (“Multipurpose”) theme, and have my primary menu displaying fine on the desktop view. But checking on my iPhone, there is no menu icon visible. If I press where I expect it to be then a menu opens on the left 3/4 of the screen (a bit too large font, but that’s another CSS matter). But there is no way for customers to know that they can/should press in the blank white area. Has anyone else seen anything similar?

Testing website: staging.mortonvisuals.com

Is there something hidden in the CSS that I should look for..?

Thanks,
Wm

June 2, 2021 at 11:14 am #63773

developer vwtheme
Participant

Hi,

Could you please select the icon from the customizer? Kindly follow the steps below

Go to Dashboard >> Appearance >> Customize >> Theme Settings >> Responsive Media >> Add Open Menu Icon

Thank you

June 6, 2021 at 6:29 pm #63953

William Morton
Participant

It appears to be selected.
https://www.dropbox.com/s/4jq3uncu61k5mvs/Screen%20Shot%202021-06-06%20at%2011.28.46%20AM.png?dl=0

June 6, 2021 at 9:18 pm #63956

William Morton
Participant

FYI the site is now live rather than being on the staging server, so the mobile link would be mortonvisuals.com. Same problem as on the staging server. No menu icon appears in Safari or Chrome browser on my iPhone.

June 7, 2021 at 9:50 am #63992

developer vwtheme
Participant

Hi,

Could you please share the query on [email protected]

Thank you
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Menu disappears on mobile (Sirat Pro)