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Issues with VW Book Store Theme

Home Forums VW Theme VW BOOK STORE PRO THEME Issues with VW Book Store Theme

Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
    Posts
  • #6930
    hayden
    Participant

    http://exogames.com.au/
    Hi all,
    I’m finding a few issues with this theme. All my product catagories are displaying NaN as the value, and for whatever reason my front page links back to cart, even though the page/store setting have been changed to do otherwise. Any help would be ace. I’ve reinstalled the theme a few times to see if its that, but so far not. Woo is up to date, too.

    #6931
    developer vwtheme
    Participant

    Hi Hayden,

    As per your query, we have seen your site and category are working and showing products also.

    And you need to setup homepage there is no issue in theme.

    Just remove the Cart page from customizer >> Homepage setting >> After that use demo importer.

    Go to Appearance -> Get Started -> Run Importer.

    This will give you the demo on your front end.

    Thanks

    #6954
    hayden
    Participant

    Hi, Thanks for the reply but the demo has been imported, and was prior. We ended up mending that, though.

    The issue I was talking about with category’s are that when you go to shop, the category’s show a value of NaN. Which really doesn’t help. I’ll post a pic Here

    I’ve had php dev look into it and he can’t solve the value error, so I come to you, hat in hand.

    • This reply was modified 2 years, 5 months ago by hayden.
    #6963
    developer vwtheme
    Participant

    Hi Hayden,

    Thank you for choosing us!

    Go to Dashboard >> Products and fill all the fields of the product as shown in the following picture to make the product look perfect:

    https://vwthemes.com/docs/vw-book-store-pro/images/best-seller-product.png

    Thank you.

    #6972
    hayden
    Participant

    You are really not hearing me at all, are you? Either that or you choose not to listen.

    YOUR CATEGORY DISPLAYS A NAN ERROR IN EACH QUANTITY. THIS IS SOMETHING IN THE CODE, RATHER THEN AN ISSUE WITH FOLLOWING THE PROCESS’S YOU’VE SUGGESTED. IN MY PREVIOUS POST I POSTED A PICTURE DISPLAYING WHAT I’M TALKING ABOUT. MY PRODUCT AND CATEGORY’S ARE SETUP CORRECTLY ON MY END.

    Maybe now you’ll hear me.

    From one of my devs “The Categories are loading fine from the mySQL database but are being overwritten by some sort of function in the theme template.”

    • This reply was modified 2 years, 5 months ago by hayden.
    #7006
    hayden
    Participant

    Turns out its an issue with ‘Superfish’. We’re having to patch it ourselves given your lack of reply. Or am I able to refund the theme?

    #7007
    hayden
    Participant

    Actually scratch that, I just want a refund. Whom do I contact. This has been a nightmare to work with.

    “Refund Policy
    Themes are abstract digital products and are absolute. All the theme purchases you make are non-refundable. After you purchase the themes, no refunds will be issued to you. So, make the correct choice of theme.”

    Even if your demo content contains the same error? I sure hope not. I’d be happy to exchange it for another theme, but this is broken and has nearly lost me a week in troubleshooting.

    • This reply was modified 2 years, 5 months ago by hayden.
    #7075
    developer vwtheme
    Participant

    Hi,

    Sorry for the delayed response.

    We are checking the issue on our end. We will respond you as soon as we got the solution.

    For now, you can work on the other part of the website.

    Thanks

    #7105
    hayden
    Participant

    Ok. I hope to hear something shortly because I’m very frustrated with something that shouldn’t be an issue.

    #7107
    developer vwtheme
    Participant

    Hi,

    If you want we can resolve the issue, make a user for us assign administrator role and send us the username and password along with the site URL at [email protected]

    Thank You.

    #8107
    haroldroig
    Participant

    We can’t install The “VW Book Store Pro Posttype” and “VW Title Banner Image” required plugins.
    The error message is: An error occurred while installing VW Book Store Pro Posttype: Download failed. A valid URL was not provided.. in both cases.
    Could you help us?

    #8135
    developer vwtheme
    Participant

    Hi Haroldeoig,

    As per your query, its look like you are getting the issue to setup plugin in your dashboard.

    If you want we can set up the plugin, make a user for us assign administrator role and send us the username and password along with the site URL at [email protected]

    Thank You.

    #8852
    JonMorgan
    Participant

    Hi,
    I’m having the same issue as Haroldeoig…

    error: “VW Book Store Pro Posttype” and “VW Title Banner Image” required plugins.
    An error occurred while installing VW Title Banner Image: Download failed. A valid URL was not provided..

    Please advise how I can correct this.

    Thanks,
    Jon

    #8857
    developer vwtheme
    Participant

    Hi Jon,

    As per your query, we are giving you some easy steps to upload the plugin.

    First of all download the plugin >> After that Go to Dashboard >> Plugins >> Add New >> Upload Plugin >> After uploading Activated the plugin.

    If you got stuck somewhere then send us the query. If you want we can set up your plugin, make a user for us assign administrator role and send us the username and password with Site URL at [email protected].

    Thanks & Regards

    #8924
    JonMorgan
    Participant

    Thanks Team,
    I think I see the issue,. When I bought the Book Store Theme I downloaded all files for it including the “VW Book Store Pro Posttype” which I thought was the Plugin it says is Required. However your plugin the Theme is requesting is evidently Not included in the theme I purchased,. It seems the Plugin the theme is asking for is another purchase.
    I found it here: https://www.vwthemes.com/premium-plugin/vw-title-banner-plugin/

    So, question. Is this Required plugin a separate purchase or is it included in the purchase I’ve already made for the Theme? If it’s included then please advise where it is and if it’s not included then why not since it’s says it’s required?

    Thanks,
    Jon

Viewing 15 posts - 1 through 15 (of 19 total)
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