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Images are disappearing day by day , just image names.

Home › Forums › VW Theme › VW AUTOMOBILE PRO THEME › Images are disappearing day by day , just image names.

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 23, 2021 at 12:05 pm #67558
    Mark rogers
    Participant

    Hi there,

    I am using VW Automobile Pro.
    I have battled with learning it’s bugs and was happy but now…

    My Logo image and a lot of other images do not display on the site, just image names. I have noticed that more and more images are missing after a few days now.

    The last plugin I installed was WP Pro Google Reviews. I have deactivated it, no change. Reactivated, no change.
    I have spoken to Josh, the Dev at WP Pro Google Reviews and he says it cannot be a plugin issue.

    Is there an update for VW Automobile Pro (Where do I find the Update?) that can help get my pictures loading again.
    By the way, before you ask… yes, all image urls are correct etc. I haven’t changed anything.

    If it sounds like I’m upset it is because I am… I am trying to run a business and my Logo won’t even display on my site.

    Suggestions at this point would be greatly appreciated.

    Thanks,
    Mark

    August 24, 2021 at 9:46 am #67574
    developer vwtheme
    Participant

    Hi,

    Please do not worry

    Could you please share the site URL??

    Thank you

    August 28, 2021 at 10:16 am #68023
    Mark rogers
    Participant

    Hi there,

    Sorry I have been rather busy.

    My site is http://www.thewindscreenco.com

    Thank you ,
    Mark.

    August 29, 2021 at 11:43 am #68047
    developer vwtheme
    Participant

    Hi,

    Please deactivate plugins one by one and then check the site, because this issue comes from the plugin, we have checked the Images URL, and it’s also not working.

    Can you tell us what changes exactly you did on a site before this issue it will help us to provide you a better solution.

    Many Thanks

    September 3, 2021 at 3:29 am #68202
    Mark rogers
    Participant

    Hi,

    I have already done that. is my htacess corrupted in Media Library? I don’t know how to do any coding or modification in .php’s either but have read about these things recently…

    Please go back to my landing page https://www.thewindscreenco.com/ and look at the first Tabs Block, these are new images that I have uploaded today and they are broken.
    The URL’s for these new images are correct and still not working.

    Is there a Theme update available to address this?

    As I have said, I have deactivated the plugins and reactivated and checked 1 by 1… this did nothing to solve my problem.

    Please offer a solution as my business is being affected. People won’t book jobs because the images are broken and my site looks untrustworthy now.
    So frustrating.
    Mark.

    September 3, 2021 at 10:47 am #68212
    developer vwtheme
    Participant

    Hi,

    Could you please try to add images again?

    Or please check if WordPress has permission for the images

    Thank you

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