August 20, 2019 at 5:48 pm #20601Leeroy PowellParticipant
Tried the installation method advised on your documentation and got the error about style.css. Having read through the blog, it seems that everyone has the same issue. Why the hell haven’t you sorted it?
Had the free version installed, then followed the instructions from one of your advisors to copy the contents of the zip folder into the free theme folder and now I can’t even log into my site.
Do you have any idea what you are doing? I’ve set aside a few hours to install this theme and get it working and now, from following the instructions given on your site, it’s fucked!
This needs sorting by you or I want my money back within 24 hours.August 21, 2019 at 9:33 am #20667
Kindly please refer this: https://www.youtube.com/watch?v=DbWa4P7uwBQ&feature=youtu.be
If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL at our support id. We have a free theme installation support at [email protected]
Thank YouOctober 31, 2019 at 3:59 am #28052Sunil PrabhakaranParticipant
I am having the same issue. Now my site is not showing up? Can anyone suggest how to go ahead with this?October 31, 2019 at 6:37 am #28076
Kindly please send your login details at [email protected] so that we can do the setup for you.
Many Thanks!October 31, 2019 at 3:01 pm #28100Sunil PrabhakaranParticipant
I had already forwarded the details. Its really frustrating, to wait for such a long time.November 1, 2019 at 10:24 am #28196
Yes, we have received your email and we have replied to it also.
Please check, and let us know if you have any other query.
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