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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #47440
    William
    Participant

    Hello,

    I have a problem, I made the update of WordPress for version 5.5, before doing the update the menu is displayed well, after updating to version 5.5 menu rotates clockwise 90 degrees then vanishes. I do not understand why,

    I use the plugin of WP Cerber Security, Anti-spam & Malware Scan (version 8.6.6)
    Digital Agency Pro (version 1.0)
    PHP version 7.3.18

    I disabled the WP Cerber plugin to see if the problem comes from its side, the problem continues, I removed the plugin and the problem continues too, could you help me?

    I’ve tried several methods to solve the problem but I can’t. The problem is related to the theme because I tried other themes I installed and it works well.

    My website: https://www.creativitymind.fr/

    Thank you

    • This topic was modified 10 months ago by William.
    #47452
    developer vwtheme
    Participant

    Hi,

    If you want we can review the issue, make a user for us assign administrator role, and send us the username and password along with the URL [email protected].

    Many Thanks

    #47454
    William
    Participant

    Hi,

    Message sending, thanks to feedback when the issue resolved.

    If you can resolve it today would be great.

    • This reply was modified 10 months ago by William.
    #47461
    William
    Participant

    Hello,

    I had to go back to the previous version of WordPress, to do this I used the WP-Downgrade plugin, and the menu is displayed well, it is a temporary solution until you tell me the solution to go back to version 5.5, but be aware that the problem is related to your theme.

    The version that is used for the moment is WordPress 5.4.2.

    Thanks

    #47479
    developer vwtheme
    Participant

    Hi,

    We have resolved your issue and send you mail also you can use the updated WordPress version now.

    Many Thanks

    #47481
    William
    Participant

    Hello,

    I don’t know what you did, but the menu is displayed but you have hidden or deleted all the content I had on the site, even for the footer, I updated WordPress and the menu is displayed, but all the content has disappeared.

    My website: https://www.creativitymind.fr/

    Thank you

    #47505
    developer vwtheme
    Participant

    Hello,

    We have resolved your content issue please check your site.

    Many Thanks

    #47929
    Onur Yilmaz
    Participant

    Hi,

    I am having the same problem please can you help? Menu disappears and things like projects, services are not visible in the menu. My website

    thanks

    #47936
    developer vwtheme
    Participant

    Hi,

    We have resolved menu issue and updated the theme

    Kindly update the theme with the latest version to take advantage of the new features.

    Kindly take the backup if you have hardcoded anything.

    The files will be overridden after updating the theme.

    Thank You.

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