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NEW Install

Home › Forums › VW Theme › VW BUSINESS PRO THEME › NEW Install

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • February 16, 2019 at 9:13 pm #10295
    lars
    Participant

    Hello. I am having a problem where the theme does not display the same way it is advertised. I have followed the instructions provided, installed the plugins received with the purchase. The slider is missing from the display. I have sent several emails through the support contact page with no response from you. Please help! Thank you.

    February 18, 2019 at 5:04 am #10325
    developer vwtheme
    Participant

    Hi,

    Thank You for choosing us!

    Kindly provide us the Site URL to review so that we could provide you a solution.

    Thank You

    February 18, 2019 at 5:12 am #10326
    developer vwtheme
    Participant

    Hi Again,

    Also, we have checked and found that we did not receive your emails regarding any query.

    Thank You

    February 18, 2019 at 10:00 pm #10351
    lars
    Participant

    Finally! Thank you for your reply. Take a look at terraflexpack.com. I have left the site intact until I can fix all the issues.I installed and have fixed a number of problems with the installation. Thanks in advance for your help. My problems now are:

    1) missing navigation icons from slider on front page
    2) missing icons (phone/email/social media) from top bar. The files are in the directory and don’t appear to be corrupt
    3) Logo – I updated with my .png logo, but have lost quality of image and how do I remove white space above the logo?

    February 19, 2019 at 5:30 am #10357
    developer vwtheme
    Participant

    Hi,

    Thank You for choosing us!

    You need to use the WP Font Awesome Plugin to resolve the issue regarding the icons.

    Download the Plugin from https://wordpress.org/plugins/wp-font-awesome/

    Do you want your header like this?

    https://nimb.ws/hdy5It

    Thank You

    February 19, 2019 at 2:44 pm #10374
    lars
    Participant

    Problem fixed. The logo looks better the way you show it. How can I fix mine? Thank you.

    February 20, 2019 at 6:00 pm #10416
    lars
    Participant

    I have not heard back from you on this. Can you let me know how to fix the spacing on the logo? Thanks.

    February 21, 2019 at 1:15 pm #10467
    developer vwtheme
    Participant

    Hi,

    You need to add some CSS And have to remove some code from the file.

    If you want we can do that for you, make a user for us assign administrator role and send us the username and password along with the URL at [email protected]

    If you want to do it on your own please let us know.

    Thank You

    February 21, 2019 at 2:09 pm #10469
    lars
    Participant

    I’ve setup access and sent email. Thank you.

    February 22, 2019 at 12:36 pm #10499
    developer vwtheme
    Participant

    Hi,

    Thank You for your email!

    We have done the changes as per your request.

    Please check it out and let us know if you have any questions or concerns.

    We will be happy to assist you.

    Thank You

    February 22, 2019 at 2:50 pm #10508
    lars
    Participant

    Thank you!

    February 23, 2019 at 9:13 am #10524
    developer vwtheme
    Participant

    Hello,

    We have received your queries and we have replied also to it, please check.

    If you need any other help, you can reply on it.

    Thanks

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